Open steel vault door in a dark concrete wall, lit from inside, with a green emblem on the door showing a document protected by a shield with a keyhole.

Client portal for agencies: files and feedback

A client portal that fits your agency.

From the brief to final deliverables, give your client a folder for project documents and questions. DocBunker brings files and comments together around the work.

Create a project folder See how it works

No client account needed
Private, revocable links

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Support exchanges from the brief to delivery

At the start: gather project materials

Create a folder for the project and send the link to your contact. They can upload the brief, copy and visual assets without an account. Structure the request with our approach to collecting client documents.

During production: give feedback context

Add proposals and ask your client to name the file and version in their comments. Find the documents and exchanges in the same folder when preparing revisions.

At delivery: identify the chosen files

Name deliverables clearly and explain which files to use. Review recorded views and downloads in the activity log, then revoke the link when access is no longer needed.

DocBunker client folder showing shared files, their status, a client sharing link and recent activity. Interface shown in French. — Your files and conversations together in the client folder. Interface shown in French.

An example for a communications agency

Your agency is preparing a brochure. The “Autumn launch brochure” folder contains the client brief, supplied copy and a PDF proposal. Your accompanying message asks for feedback on the pages that need changes.

The client comments, “Proposal v2, page 4: replace the photo”, and uploads the new image. You add the next version with an explicit name. The folder gives everyone a common reference during the exchange.

This is a working method: DocBunker does not compare versions automatically or replace your project planning tool.

Metal shield with a padlock in front of a stack of translucent documents, next to a glowing “Secured file” card with a green check mark.

Manage the link you share

Links can expire and you can revoke them. Clients access the folder without an account, but anyone they pass the active link to can also use it. Activity log events do not prove a viewer’s identity.

Files undergo checks before downloading becomes available. These checks cannot guarantee that a file is free of threats.

Questions about client portals for agencies

How do I separate different clients’ documents?

Prepare a separate folder for each client or project. Check its contents and the link recipient before sending it.

Does the portal replace our project management tool?

DocBunker handles files and client exchanges. Keep task assignments, deadlines and production tracking in your project management tool.

What are the limits for deliverables?

Each folder accepts up to 50 files, with a per-file limit of 25 MB on Free, 250 MB on Pro or 2 GB on Business. Check export sizes before planning delivery of videos or large design files.

Does revoking access remove the client’s copies?

No. It stops future access through that link. Recipients keep copies they have already downloaded.

Concrete bunker lit at night by the sea, with a large armoured door and the DocBunker sign next to a green vault emblem.

Make client exchanges easier

Your next project starts here.

A private folder for your client’s files, questions and feedback.

Create a project folder